Shipping & Delivery Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time	Shipment cost
J&T	3-5 business days	First 4kgs charges RM8 Subsequent 1kg charges RM1.50

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

WTJ HARDWARE TRADING is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

WTJ HARDWARE TRADING is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

The company specializes in variety of hardware products, power tools, paints, electrical products and industrial products (Stretch Films/Valves/Fittings/Cylinders), etc.

Contact Us

5, Ground Floor, Jalan Merpati 1, Taman Merpati, 70450 Seremban, Negeri Sembilan, Malaysia.

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